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Case Study, Arts University, Bournmouth
Background
Size: 100 Bedrooms
Location: 19 Buildings, 378 Beds at Madeira and 299 Beds at Campus Halls
Overview: Arts University Bournemouth (AUB) campus comprises of 19 buildings and grounds including Madeira Road halls of residence, which hosts 378 students. Campus halls host a further 299 students on site.
Services
- Student Management: As part of our contract, we oversee the student experience and residential support services.
- Facilities Management: We currently manage both hard and soft facilities across AUB’s campus, including academic and accommodation spaces.
- Dedicated Site Manager: Our dedicated site manager ensures effective contract oversight, particularly for the extensive academic spaces within AUB’s estate.
- Risk Management Strategy Streamlining: At the outset of our partnership, we successfully streamlined the risk management strategy. This effort instilled a sense of assurance and confidence, fostering a positive partnership
Sustainability on Site
- Sustainable Development: The new development received an “Outstanding” rating according to the Building Research Establishment’s BREEAM environmental assessment method. It stands as one of the few student accommodation projects to achieve this distinction.
- Promoting sustainable energy use: Each flat features an electronic panel that displays energy and water usage, empowering students to monitor their consumption.
Student Wellbeing
- Innovative Student Services (MyHalls): At AUB, we developed a customised student app called MyHalls. This app fosters a sense of community across various sites, enables efficient information sharing and facilitates essential alerts.
- Comprehensive Wellbeing Programs: Our team at AUB actively supports student wellbeing through a robust program. This includes on-site wellbeing events, social gatherings, charity collaborations, and initiatives promoting diversity and inclusion
Testimonial
“Having worked with Derwent FM on an existing contract, we had that initial trust and appreciated how the team worked closely with student and pastoral services from the outset. Colleagues enjoy seeing familiar and friendly faces on site each day working to keep them safe, particularly during the pandemic.
We have confidence in Derwent FM to ensure compliance across the estate and take ownership of these tasks. Carol and the team know the site inside out and approach ongoing campus plans with excitement and enthusiasm. We are working together to drive innovation and sustainability throughout the contract. Derwent really get our culture and we are able to work in partnership to provide the best possible student experience.”
Tom Marshall, Head of Estates and Campus Services, AUB
Student
