0113 531 1000
At the heart of our Student Property Management and Facilities Management services lies our 24/7 helpdesk. This demonstrates our commitment to deliver a premier experience and stands as a point of contact for our partners and their service users / tenants in times of need. Our helpdesk is always open, ensuring that assistance is always within reach.
Key features of our helpdesk include:
- Constant availability of a point of contact, invaluable during unforeseen circumstances.
- Rapid response to minimise any interruption to business as usual.
- Expertly trained staff adept at coordinating a suite of services to ensure seamless functioning.
- Customised services for each of our partners, including dedicated helpdesks for multiple sites partners, ensuring personalised service.
- Human touch with real people answering calls or emails to provide immediate and empathetic support.
- Personalised knowledge of each partner, allowing us to deliver a superior service level tailored to your unique requirements.
While our approach is inherently proactive, in the face of unplanned incidents or emergencies, having a reliable point of contact is not just beneficial but also reassuring. Partner with us to gain access to our professional helpdesk team 24/7, ready to address and resolve any issues swiftly, thereby minimising disruption and safeguarding your assets.
Contact Us
Please feel free to reach out to us today. We would be delighted to discuss how we can tailor our services to meet your unique requirements, whether it’s for Student Property Management or Facilities Management with Derwent FM.
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Contact Us
0113 531 1000
